Shipping Policy
We proudly offer FREE Worldwide Shipping via! Please note that it takes an average of 3 to 5 business days to process your order before shipping. Rest assured that we are doing everything in our power to get your order to you as soon as possible! Once your order is shipped, depending on the country or region, the estimated delivery time is between 7 and 10 business days. Please consider any holidays, natural disasters or pandemics which may affect delivery times.
For pre-order or backordered items:
If your order contains a pre-ordered or backordered item, we will ship all available items immediately and will ship the pre-ordered or backordered items immediately as they become available. So if you have ordered more than one item in a single order and you only receive part of your item, don't worry, you will receive the other items shortly after.
Track your order:
You will receive a confirmation email and/or SMS, if you have provided a mobile phone number, containing a tracking code and a link to follow the journey of your parcel. To track your parcel you can visit our tracking page.
Please allow 1 to 3 business days for your tracking information to appear.
Disclaimer for Wrong Address:
It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to expedite processing and shipping times, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@vpiuvwallet.com if you feel you have provided an incorrect shipping address.
Come back:
By placing an order on Top Trend Store, you are responsible for the cost of return shipping to Top Trend Store. Please refer to our refund policy for more information on how to return.
Lost/Stolen Parcels:
Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information indicates that the package has been delivered to your address and you have not received it, please report it to your respective shipping carrier at the information provided on our tracking page. If you have any further questions on how to do this, please contact our customer support team at support@vpiuvwallet.com.