Refund Policy

Cancellation

You can cancel your order within 48 hours of placing it. Please allow 3-7 business days for the refund to post to your original form of payment.

come back

Our policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately we are unable to offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not return the purchase to the manufacturer.

There are some situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item returned more than 30 days after delivery

Refunds (if applicable)

Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you when your refund has been approved or denied.

If you're approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method, within a certain number of days.

Late or missing refunds (if applicable)

If you still haven't received a refund, please check your bank account again.

Then contact your credit card company, it may take some time for your refund to be officially posted.

Then contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and still haven't received your refund, please contact us at assistenzavpiuv@gmail.com

.

Sale items (if applicable)

Only regular priced items can be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are faulty or damaged. If you receive a damaged or defective product, you have 72 hours from the arrival of the product to contact us regarding the defective unit. You can contact us here assistancevpiuv@gmail.com

.

Gifts

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive gift credit for the value of your return. Once we have received your returned item, a gift certificate will be sent to you.

If the item was not marked as a gift when purchased, or the giver had the order shipped to you at a later date, we will issue a refund to the giver and let him know about your return.

Shipping

To return the product, you must send an email to assistenzavpiuv@gmail.com

.

You will be responsible for paying your own shipping costs for returning your item. Shipping charges are non-refundable.